🔒 Our Privacy Principles
- ✓ Transparency: Clear about what we collect
- ✓ Minimization: Collect only what's needed
- ✓ Security: Industry-standard protection
- ✓ No Sale: We never sell your personal data
1. Overview
PromptRaptor ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
This Policy applies to our website (promptraptor.com and subdomains), browser extensions, mobile applications (if applicable), and related services.
By using our Service, you consent to this Privacy Policy. If you don't agree, please don't use our Service.
2. Information We Collect
Information You Provide
Account Information: When you create an account, we collect your username, date of birth (for age verification), and email address (optional but recommended).
Payment Information: When you make purchases, credit card information is stored by Stripe (not us). We store billing address, transaction history, and tax information if required.
Prompt Submissions: Content you submit including original prompts, enhanced prompts, category selections, submission timestamps, and associated metadata.
Communications: Email correspondence, support tickets, survey responses, and feedback you provide.
Automatically Collected Information
Usage Data: Pages visited, features used, time spent on platform, click patterns, prompt submissions, contest participation, auction activity, and search queries.
Device Information: Browser type and version, operating system, device type, screen resolution, language settings, time zone, and IP address.
Extension Data: Extension version, platforms used (ChatGPT, Claude, etc.), enhancement requests, submission frequency, and error logs.
3. How We Use Information
Service Delivery
- Create and manage your account
- Process coin earnings
- Run contests and auctions
- Provide library access (if purchased)
- Enhance prompts via AI
- Display leaderboards
- Send transactional emails
Improvement & Security
- Analyze usage patterns
- Identify bugs and issues
- Test new features
- Improve AI algorithms
- Prevent fraud and detect abuse
- Enforce Terms of Service
Marketing Communications
We may send marketing emails if you opt in. You can opt out anytime via unsubscribe link in email, account settings, or by emailing privacy@promptraptor.com.
6. Data Retention
We retain your data for different periods:
- Account Data: Until account deletion + 30 days
- Prompt Submissions: Indefinitely (part of library)
- Transaction Records: 7 years (legal requirement)
- Usage Logs: 90 days
- Support Tickets: 2 years
After account deletion, we anonymize or delete your data within 30 days, except where legally required to retain.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
All Users
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Delete your account and data
- Opt-out: Unsubscribe from marketing
EU/UK Users (GDPR)
- Right to portability (receive data in machine-readable format)
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
- Right to lodge complaint with supervisory authority
California Users (CCPA)
- Right to know what data we collect
- Right to delete personal information
- Right to opt-out of sale (we don't sell data)
- Right to non-discrimination for exercising rights
To exercise your rights, email privacy@promptraptor.com. We'll verify your identity and respond within 30 days.
8. Children's Privacy
We comply with the Children's Online Privacy Protection Act (COPPA).
We do NOT knowingly collect information from children under 13.
If we discover a user is under 13:
- Account terminated immediately
- All data deleted within 30 days
- Parent/guardian notified (if contact info available)
Users 13-17: May use Service with parental consent. Parents can review child's information, request deletion, and refuse further collection by contacting privacy@promptraptor.com.
Parents: If you believe your child under 13 has an account, email privacy@promptraptor.com with subject "COPPA - Child Account".
9. International Users
Our primary location is the United States. If you're outside the US, your data is transferred to US servers.
Legal Basis for Transfers: Standard Contractual Clauses (EU), adequacy decisions where applicable, and your consent.
For EU users, we comply with GDPR. For UK users, we comply with UK GDPR. We also strive to comply with local data protection laws including Canada (PIPEDA), Australia (Privacy Act), and Brazil (LGPD).
You have rights under your country's privacy laws. Contact us to exercise them.
10. Data Security
We implement industry-standard security measures:
Technical Measures
- Data in transit: TLS 1.3 encryption
- Data at rest: AES-256 encryption
- Password hashing: bcrypt
- Role-based access control
- Regular security patches
- Firewalls and DDoS protection
Data Breach Response
If a breach occurs, within 72 hours we will contain the breach, assess impact, notify authorities (if required), and begin investigation. If your personal data is compromised, we'll notify you via email with description of breach, data affected, and steps to take.
Your Responsibility
You're responsible for keeping your password secure, not sharing account credentials, logging out on shared devices, and reporting suspicious activity.
11. Third-Party Services
Our Service may link to third-party websites. We're not responsible for their privacy practices. Please review their privacy policies.
Third-Party Integrations:
- ChatGPT (OpenAI): Our extension works with ChatGPT. OpenAI Privacy Policy
- Claude (Anthropic): Our extension works with Claude. Anthropic Privacy Policy
- Stripe: Payment processing. Stripe Privacy Policy
- Google Analytics: Usage analytics. Google Privacy Policy
Our extension is distributed via Chrome Web Store. Google Privacy Policy applies.
12. Changes to Policy
We may update this Privacy Policy to reflect legal changes, new features, industry practices, or user feedback.
For material changes, we'll provide email notification (if provided), in-app notification, website banner, and 30 days' notice when possible.
Changes are effective on the posted "Last Updated" date unless stated otherwise. We review this Policy annually.
13. Contact Us
Data Rights Requests
Email: privacy@promptraptor.com
Subject: "Data Rights Request - [Type]"
Response time: 30 days
Website: https://promptraptor.com
By using our Service, you acknowledge you have read and understood this Privacy Policy.